Effective Date: July 2, 2026

Welcome to ACTIVE LABS UK. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information when you use our website:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment providers)
• Order History
• IP Address
• Browser Type
• Device Information
• Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Respond to inquiries
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails (only if you have opted in)

3. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze visitor behavior
• Enhance your browsing experience

You can disable cookies through your browser settings at any time.

4. Payment Security

Payments are processed by secure third-party payment providers. We do not store your full credit or debit card information on our servers.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Marketing service providers

These partners only receive the information necessary to perform their services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders
• Meet legal obligations
• Resolve disputes
• Maintain business records

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Restrict processing
• Request a copy of your data

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ACTIVE LABS UK

Email: support@activelabsuk.co.uk 

Disclaimer

The products offered by ACTIVE LABS UK are intended for research purposes only where applicable. Customers are responsible for ensuring compliance with all applicable local laws and regulations before purchasing or using any products available on this website.